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Terms & Conditions

Copyright/Trademark Information

Createavideo.com is a trademark of PhotoVision, Inc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 1997-Present PhotoVision, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of PhotoVision, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PhotoVision, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. PhotoVision, Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. PhotoVision, Inc. is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by PhotoVision, Inc.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information, PhotoVision, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. PhotoVision, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, PhotoVision, Inc. shall immediately issue a full credit to your credit card account in the amount of the charge. Return policy and limited guarantee against defects

PhotoVision, Inc.'s 60 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of product that has been confirmed as defective by PhotoVision, Inc. If for any reason you are not satisfied with the production of your video montage or transfer, we will work with you to provide any corrections or errors that we have made, at our expense. For assistance or to exchange a defective product please call 800-533-7636 Monday-Friday, 10am-5pm. We may or may not require you to return the defective product before a credit or replacement is issued. This is determined solely at our discretion. We will do everything we can to expedite a credit or replacement product for you.

Limitation of Liability

In no event shall PhotoVision, Inc. or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Processing Time

Your order is thoroughly reviewed by our secure third party credit card transaction firm to ensure the payment method is valid, and you are authorized to use this payment method. Once your order has passed this process, your order will be produced. Your card is charged immediately after you place your order.

Transit Time

UPS Ground: 3 - 8 Business Days
UPS Second Day: 2 Business Days
UPS Next Day Air: 1 Business Day
Note: Saturday & Sunday deliveries are not available.

Total Time For Delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 business days.

Shipping And Handling Rates

We have a flat fee of $4.95 for ground UPS shipping and handling. For orders where you request express shipping, the flat fee for this is $25. These rates are for domestic shipping to all 50 states in the USA.